Privacy Policy

Introduction

ScanBack (Pty) Ltd ("ScanBack", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

• • Contact details (name, phone number, email) provided by users when activating tags.
• • Device and usage data (log files, IP addresses, browser type) when visiting our website.

2. Purpose of Collection

We collect and process personal information to:

• • Facilitate communication between item finders and owners.
• • Provide support and improve our services.
• • Comply with legal and regulatory requirements.

3. Legal Basis (POPIA & GDPR)

• • Processing of data is based on user consent, contractual necessity, and legal obligations.
• • Users have the right to access, correct, or delete their personal data.

4. Data Sharing

We do not sell personal data. Limited sharing may occur with service providers strictly for operational purposes.

5. Security

We implement reasonable security safeguards to protect personal data from unauthorized access, loss, or misuse.

6. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes outlined above.

7. User Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us.

8. Contact

Policy Updates

This Privacy Policy may be updated periodically and will be posted on our website with the effective date.