Cookie Policy

This Cookie Policy explains how ScanBack (Pty) Ltd uses cookies and similar technologies on our website.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

1. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and remembering your login status.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our services and user experience.

Preference Cookies

These cookies remember your choices and preferences, such as language settings and display preferences, to provide a personalized experience.

2. How We Use Cookies

  • • To keep you signed in to your account
  • • To remember your preferences and settings
  • • To analyze website traffic and usage patterns
  • • To improve website performance and functionality
  • • To provide personalized content and recommendations
  • • To ensure website security and prevent fraud

3. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

  • • Google Analytics: To analyze website traffic and user behavior
  • • Social Media Platforms: For social sharing and integration features
  • • Payment Processors: To process secure transactions
  • • Customer Support: To provide chat and support services

4. Cookie Duration

Session Cookies

These are temporary cookies that expire when you close your browser.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They typically last between 30 days to 2 years.

5. Managing Your Cookie Preferences

You can control and manage cookies in several ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies.

Cookie Consent

When you first visit our website, you'll see a cookie consent banner where you can choose which types of cookies to accept.

Opt-Out Links

For third-party cookies, you can often opt out directly through the service provider's website.

6. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not work properly:

  • • You may need to sign in repeatedly
  • • Your preferences and settings may not be saved
  • • Some interactive features may not function
  • • We may not be able to provide personalized content

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

8. Contact Us

If you have any questions about our use of cookies, please contact us:

ScanBack (Pty) Ltd

Pretoria, South Africa

Email: support@scanback.co.za